Request data deletion
Last updated: October 28, 2026
Ask Just Safe to delete your account or personal information through support.
Send your request
Email support@justsafe.app, preferably from the email address associated with your account. Say whether you want your account deleted or a particular item of personal information removed. Include only enough information to identify your account and request.
What happens next
Support may need to verify account ownership before processing a request. Some records may need to remain for applicable legal duties or security purposes, and backups may remain until their normal expiry, as explained in the Privacy Policy.
Keep sensitive information private
Do not attach identity documents, passwords, recovery codes, card details or files you previously checked unless support explains why specific information is necessary and how to provide it securely.
Account, device and billing are separate
Uninstalling the app or revoking Google access does not itself delete your Just Safe account. This request does not automatically clear local data on your devices or cancel a subscription with another seller.
This opens your email app. Your request is sent only when you send the email.